Returns & Exchanges

At re:gn, we want you to be completely satisfied with your sustainable home essentials. If you are not happy with your purchase, you can return your items within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Contact our support team with your order number and the reason for your return to receive a Return Authorization and a pre-paid shipping label.

• 2.
  Pack Securely

  Place the items in their original, eco-friendly packaging, ensuring that all products are unused, unwashed, and in their original condition.

• 3.
  Ship It Back

  Affix the provided return label to your package and drop it off at any authorized courier location; we recommend keeping your tracking receipt for peace of mind.

• 4.
  Receive Your Refund

  Once our warehouse receives and inspects your returned items, we will process your refund back to your original payment method within 5-7 business days.